Order
“My account” is the personal space that each customer has where they can see their order history, their personal shipping information, their billing information, their requests for product exchange or return, and where they can change their access password.
If you want to receive all our special offers, new product launches, home decorating ideas, and all the latest news before anyone else, it's easy: Join the Lemon Club! Just click on the Lemon Club logo on the homepage or subscribe to our newsletter, which you'll find at the bottom of the page.
Plus, when you join the club, you'll get a special welcome discount =)
Choose the product you wish to purchase and, once on its product page, click "Add to cart". Your product will then appear in the shopping cart located in the upper right corner.
If you want to continue adding products, keep browsing the website, while if you want to complete the purchase, click on the shopping cart and on "place order".
You will find yourself on a page where you must fill in your personal details, the address where you want the order delivered, select the payment method and finally make the payment.
At Deco and Lemon, we offer several payment methods so you can choose the one that best suits your needs: Credit card, PayPal, Bizum, deferred payment, and Multibanco for customers in Portugal. You'll have the option to select your preferred method on the order summary page.
Please note that the information we request is so that the transport company can deliver your order, as well as so that both they and we can contact the customer in case of any issues.
The data are: name and surname, address, email and a telephone number (the transport company needs it) and will be processed in accordance with the data protection policy found in the privacy policy section.
If the product is available, you'll have the option to purchase it directly. If it's out of stock, a notification will appear on the product page, where you'll find a blank space to enter your email address so we can notify you when the product becomes available.
If a product is out of stock or we don't expect to receive it soon, you won't have the option to buy it, but there is a blank space where you can leave us your email address so we can notify you when the product becomes available.
If you are interested in a product that we don't have on the website, contact us and we will get to work to obtain it through our suppliers.
All our products are divided into categories. The three main categories are Garden, Home, and DIY, and within these are their corresponding subcategories, which will help you easily find the products you're looking for. We also have a powerful search engine that will refine your search to offer you the exact products you need.
Yes, the minimum purchase amount is €5 .
Yes, both shipping companies and PayPal charge us high fees for using these payment methods. Therefore, we must apply small commissions to maintain competitive prices in our catalog.
If you pay with PayPal, the fee is 2% , with a minimum payment of €1.98 . This will be applied in the order summary before you confirm your order and make the payment.
Get in touch with us, tell us about your industry and your needs. At Deco and Lemon, we'll adapt to give you the best and help you buy at the best price.
Yes. All products have a 3-year legal warranty . For products with a longer warranty, this will be indicated in the product information.
In the case of a defective product, the seller must proceed, as appropriate, to repair, replace, reduce the price or terminate the contract, actions which will be free of charge for the consumer and user.
Do you have any other questions? Contact us .